On Monday, I posted about how I bought a headset at Circuit City. What I didn’t mention, was that I ended up getting a better deal than I thought I would!
Over the weekend, I ordered the headset, and about 2 hours later went to Circuit City to pick it up. It was within an hour of closing time, and not very busy at all, so we were just going to go pick it up, and continue running a few other errands. Well, we get there, let them know we were there to pick up our purchase, and the person at customer service told us that they didn’t pick it up and bring it in the back, so they would send someone to go get it.
At that point, I was a little upset because what if there was only one or two left, and someone else bought it since it was still on the sales floor? Well, either way…we waited. A few minutes later, the guy came back, and gave it to the customer service representative. By then, she started helping someone else, so she told me to hold on…and I proceeded to wait another 5-10 minutes.
By now I was starting to get frustrated. I was only stopping in for a minute to pick up my purchase (already paid for and everything)…and yet I’d been standing there for over 20 minutes now. So, since I had nothing better do do while I waited, I was reading their signs, one of which is a big sign that says “24-minute pick up. If your purchase isn’t behind the counter and ready for you 24 minutes after you make your purchase, you’ll get a free $24.00 gift card!”
So of course, when she finally got to me, I politely said that it had been more than 24-minutes since I ordered the item, and it wasn’t ready when I got there to pick it up, and per the 24-minute pick up they had, doesn’t that mean I get a free $24.00 gift card?
She had no idea what I was talking about, but found someone else who did. So, I left a few minutes later with my headset (a great deal at $29.99), along with a $24.00 Circuit City gift card! The funny thing was if she just gave it to me after the guy brought it up to her, I wouldn’t have said anything and would have left. I was just so frustrated after her making me wait even longer that I realized I would get a free gift card out of it.
I guess the moral of the story is, pay attention to all of the signs and deals that stores have! If I didn’t notice the sign, I wouldn’t have gotten the free $24.00 gift card that I was entitled to, since they didn’t have the item waiting for me. So I ended up getting an even better deal!
